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Dimension Hot Tub Parts Online Retailer, Easy Spa Parts Provides Live Service Techs to Answer Hot Tub Parts Questions and Help Diagnose D1 Spa Problems Quickly and Efficiently. Continue reading
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Apr 22, 2015 /prREACH/ -- Dimension One Spa Parts supplier selling hot tub and spa parts for Dimension One Hot Tubs has added a new service to their website to help consumers looking to talk to a live tech support expert. The company, based out of Oceanside, CA, has been helping D1 Spas owners fix their spas since 2007.
“We do more than just sell Dimension One Spa Parts, we provide information and answers,” said Phil Sandner, President of Easy Spa Parts located in San Diego, CA. “D1 Spa owners have come to rely on us to help them find the problem, suggest a solution and then provide the parts needed to either fix it themselves or hire someone locally.”
Easy Spa Parts is a full service hot tub parts and accessories online retailer specializing in Dimension One Spas. Their knowledgeable staff has 60+ years of combined experience, and helps spa owners troubleshoot and repair most spa related issues.
“We’re very different than typical online parts retailers that mostly avoid speaking directly to consumers,” continued Sandner. “Our philosophy has always been that the more we can educate our clients about who we are, what we do and how we can help, the better it is for everyone.”
“There have been times where we’ve spent a considerable amount of time diagnosing a problem over the phone only to find out that consumer just had to make a few system adjustments and no didn’t need to purchase anything from us,” said Sandner. “In cases like that, although we make no money, we consider it an investment in our future because these consumers know they can count on us to give them straight answers. And they come back when it is time to buy. It just makes good business sense.”
“Another great service we offer for iPhone users is to utilize Facetime where hot tub owners can actually walk us out to their hot tub and show us the problem,” said Sander. Consumers love that option because it really speeds up the process of diagnosing the problem.
The “Ask the Expert” service is available Monday – Friday 9 am – 5 pm and Saturdays 9 am to 12 pm PST.
Consumers wanting to learn more or get an instant online price for a new hot tub or spa cover are encouraged to visit the company website for more information. The website address is http://www.EasySpaParts.com
About Easy Spa Parts Easy Spa Parts is a full service hot tub parts and accessories online retailer specializing in Dimension One Spas. Their knowledgeable staff has 60+ years of combined experience, and can easily help spa owners troubleshoot and repair most spa related issues. Its expertise people can trust and they are just a phone call away. They’ve built their business and reputation by providing solutions, one spa at a time.
How are they different? They're not just spa parts experts. They’ve learned the importance of providing exceptional customer service. In addition to their live customer service team available 6 days a week, they also provide informative videos, step-by-step tutorials and printable maintenance tips available 24 hours a day, 7 days a week.
They continually work to exceed their customer’s highest expectations - even in the face of the most challenging conditions. It’s that dedication and attention to detail that keeps them a cut above the rest. They invite hot tub owners to browse their site to find everything they need to make their spa experience the best it can be. Here’s to another enjoyable day with the spa!
To learn more, pick up a copy of this free report “Clean Water Made Easy - How to Keep Your Spa Water Crystal Clear.” Just call at 866-418-1840 or go to http://www.EasySpaParts.com
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