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Frux Home and Yard recently announced release of new instructional video series. These videos are designed to assist customers with setting up lights. Continue reading
prREACH
Jun 07, 2016 /prREACH/ -- Frux Home and Yard recently announced the launch of a major video series designed to help customers set up the products they purchase from the company. The instructional videos will make the use of the various light sets easier and result in better customer service.
Providing exceptional customer service has always been the primary focus for Frux Home and Yard. The company looks for new and innovative ways to improve customer satisfaction, and these videos are one method to achieve this goal. Each video provides a walkthrough of the purchase for the various light products and details on how to set them up in a person’s home. Products featured in the videos include the tea lights with luminaries and with wraps, fairy star lights, Lunaxia Nylon String Lanterns, Luxe extendable fairy lights complete set and extensions set, 9-piece wax votive set, and the 5-piece pillar candle set. All of these products can be found on the Frux Home and Yard site and at Amazon.com.
While the products do come with instructions in the box and via email, Frux Home and Yard felt that videos would be beneficial. “The videos will help anyone who is a visual learner to better understand what the instructions are telling them” stated Mike MacDonald, the Brand Director from Frux Home and Yard.
These videos are the latest in a line of videos from the company that customers can enjoy and learn from. The relevant videos can be found on the product’s detail page of their website, and all of the videos are on their Youtube Channel. Frux Home and Yard also has a welcome video and a Why Buy from Us video as well as an explanation of membership and a thank you video all posted on the company’s website to connect more with their customers and create a better experience. A special video is also located on the Amazon storefront page for the company.
Frux Home and Yard is a family-owned business that provides home and yard lighting solutions online. The lighting products are for use inside the home or out on the patio or gazebo and may be displayed for special occasions or for daily use. In addition to providing high-quality products, Frux Home and Yard strives to also offer unsurpassed customer service by answering questions and including a satisfaction guarantee with every product. Customers qualify for free shipping with orders over $49, allowing them to save money with larger purchases.